As a business owner, there are probably a lot of tools out there that you don’t even realize you need. These tools can make your life much more manageable. Remote monitoring and management (RMM) are one of them.
This will help your business as it is an invaluable tool that helps with client management. Or, maybe it would save you a lot of time when it comes to your employees, especially if they work remotely.
If you don’t have your own IT department, RMM will save you time and your employees time. Not to mention, it provides a way for someone else to fix a problem for you without you even having to be in the same room as them. Let us explain.
What Is Remote Monitoring and Management?
Remote monitoring and management (RMM) is a way for IT professionals to remotely connect to your employee’s or clients’ computers to troubleshoot issues, download or manage software, or to secure devices. If you’re not the “computer savvy” type, it’s software that will save you from a lot of frustration and lost time.
It’s one of the many fantastic technology tools your business can utilize for both employee and client satisfaction. Nothing is more frustrating than having a technology issue you can’t resolve, slowing down your ability to be productive on the job. RMM allows technology experts to connect seamlessly to other computers and diagnose and resolve problems so people can quickly get back to their jobs. And that’s only the beginning.
How Does Remote Monitoring and Management Work?
Remote monitoring and management is an excellent way for IT service providers to monitor network devices and servers remotely. It lets IT teams identify problems before they cause issues. Then, using a secure connection, they can remotely fix those problems.
If you’re wondering how it works, it’s simpler than it sounds (at least for us IT people!). With the help of RMM software, a small application is installed on your company’s connected devices. Then, it will send status reports back to a centralized dashboard.
IT professionals can set up alarms to notify you of an issue as soon as it occurs.
Advantages of a Good Remote Monitoring and Management System
There are four main advantages remote monitoring and management systems give your business.
- Real-time monitoring and alerts – As we already mentioned, a centralized dashboard can notify IT professionals of potential problems before they become significant issues. This saves your employee’s time and your business from lost productivity.
- IT automation and scripting – A sound system allows IT experts to set up automatic commands through scripting. It’s beneficial for those repetitive tasks that never change, saving everyone time to work on other things.
- Patch management functions – This might be the most significant advantage of a good RMM. Patch management is how you keep everything secure. This is going to help protect your business from all kinds of cybersecurity issues. And if there is a data breach, this will help notify everyone as quickly as possible.
- Reporting and analytics – This gives your IT professionals a bird’s eye view of the health and needs of your networks. For instance, when it comes to patch management, IT experts can see at a glance how many computers and services are up-to-date with the latest software upgrades and so on.
A remote monitoring and management system is a must-have for the overall health and productivity of your business.
Now Is the Time to Invest in Remote Monitoring and Management
If this sounds like something you need, but you’re a small business owner and feel you can’t hire a team of IT professionals, this is where FUSE3 comes in. Not only can we help you with our remote monitoring and management systems, but we can provide IT support in so many other ways (such as reminding you not to use the same password on all your accounts). And we’ll manage all of your software updates as needed. Let’s face it, these days, it can be hard to keep up with all the different software updates a computer can have.
Besides remote monitoring, we help businesses with anti-spam solutions, server and network management, and ransomware mediation, among other technology-related issues. So let us worry about your IT needs so you can stay focused on all the other things you to work on.