Are you putting off new software implementation because it feels too daunting? Don’t. Start the new year off right with new software that includes cloud computing. With the proper software implementation process, your business can finally hit its stride in 2023 and maybe even in the year in a mad dash of success.
Implementing new software is a bit of work, but it will be well worth it. And when you start with an implementation plan in place, one that your whole team is aware of, it can help the process run a lot smoother for everyone.
Communication with Customers and Vendors
First things first, let your customers and vendors know you’re implementing new software. And as far as your customers go, this is an excellent opportunity to let them know you hear them. Tell them how your company hopes this new software will benefit them and ask for their patience through the process.
And with your vendors, this is a great opportunity to ensure your new software is compatible with theirs. You want to be aware of any potential snags as soon as possible to create workarounds while resolving those issues.
Security and Access Management
Before implementing new software, you must document business-specific processes and procedures. Now is an excellent time to review them and make any tweaks to your methods. Once the new software is implemented, you’ll want to check again to make sure it still aligns with what you have documented and make any necessary changes.
This documentation must include your security and access management protocol. You want to ensure your data is protected. It’s a good idea to require multifactor authorization to access data.
Humans are creatures of comfort. This means most of us aren’t keen to learn new things. So, before the software implementation begins, ensure you over-communicate with your staff that this change is coming. Make sure they know as far in advance as possible. Tell them why you are switching to this software. Let them know how it benefits their job. Then make sure you probably train them on how to use it.
Assign a Point Person
One of the most helpful things you can do for your employees is to assign someone to be their point person for questions. Even after the training, employees are likely to have questions or not remember specific details. So make sure they know who they should reach out to if they have questions. You also want to make sure this person can contact the new software’s customer service team if someone comes to them with a question where they don’t know the answer.
Reap the Rewards
Software implementation is a challenging task, but it can be rewarding and transformative for your business. So let FUSE3 make it easy on you. We provide software implementation services and peace of mind regarding all your technological needs.
Regarding your technology-related struggles, we can take those off your plate so you can focus on other tasks related to your business. We cover any hardware, software, printers, and phone systems your business needs to ensure your operations continue running smoothly.