VOIP Phones Services

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FUSE3: ENHANCING YOUR COMMUNICATION SYSTEMS

FUSE3 brings voice communication and multimedia session costs down by providing enterprise-level VoIP phone support and outsourced IT management services at a fraction of the cost of handling it in-house. You can now transfer images, videos and text while speaking and sharing during multimedia sessions. With VoIP, you can also set up full conference calls with multiple people, without being restricted to only two parties.

VOIP IT SUPPORT FROM FUSE3

  • Online case management
  • Asset management and inventory
  • Major revision upgrades
  • Network performance tuning and optimization
  • Warranty and service contract tracking
  • 24/7 router monitoring and alerting
  • 24/7 switch device monitoring
  • 24/7 reliability and Quality of Service (QoS) monitoring
  • Remote control enabled software
  • Configuration backup
  • Security mitigation audit and remediation

VOIP SYSTEM MANAGEMENT SERVICES BENEFITS

SUPPORT

We offer tiers of VoIP phone support designed to provide the best level of proactive, preventative and responsive phone system support. These levels range from nonstop preventative maintenance and monitoring to 24/7 remote and onsite IT support.

SECURITY

Taking telephony to the Internet opens up your business to risks. We go through a security audit to ensure your VoIP phone system has all the updated patches, software and hardware necessary for basic security. We maintain continuity of service by handling configuration backups in case disaster strikes. We also constantly track and install the latest updates.

CONSTANT MONITORING

FUSE3 monitors and manages every component of a VoIP phone system. We perform 24/7 monitoring of equipment, software and network. We also take on the responsibility of ensuring you reach the highest Quality of Service (QoS) of the switches and managed routers’ voice components.

PREVENTATIVE MAINTENANCE

FUSE3 performs routine, regular remote and onsite preventative maintenance. We take inventory of your telecommunications assets to ensure service contracts are current and components are inventoried and tracked.

THE FUSION OF BUSINESS